User Agreement

This User Service Agreement ("Agreement") is entered into between EPOLE GLOBAL YAZILIM VE DANIŞMANLIK ("Company", "we", "us") and the individual ("User", "you") using the Paftalk mobile application ("Application"). The term "Service" refers to all features, content, and functionality provided through the Application.

Company contact information: EPOLE GLOBAL YAZILIM VE DANIŞMANLIK — Tax Office: Konak, Tax ID: 6131033762 — Çınarlı Mh. 1572 Sk. No:33, Konak / İzmir, Turkey — destek@paftalk.com.tr — +90 232 332 21 83.

Paftalk is an AI-powered voice assistant and CRM application designed for real estate professionals. The following services are provided through the Application:

The Company reserves the right to expand, reduce, modify, or discontinue the Service scope, features, and technical infrastructure with or without prior notice. No liability is accepted for damages arising from service modifications.

To use the Application, you must register with a valid email address and complete the one-time password (OTP) verification. The information you provide at registration must be accurate, current, and complete.

The Application offers new users a 7 (seven) day free trial period. After the trial expires, a paid subscription is required to continue using the Application.

The User agrees to use the Application only in compliance with applicable law and the terms of this Agreement. The following actions are strictly prohibited and may result in account suspension or permanent termination:

All intellectual property rights in the Paftalk Application (including brand, logo, design, software code, AI models, text, visuals, and interface elements) belong to EPOLE GLOBAL YAZILIM VE DANIŞMANLIK and are protected under Turkish Law No. 5846 on Intellectual and Artistic Works, Industrial Property Law No. 6769, and applicable international regulations.

Data entered by the User through the Application (property listings, customer records, notes, financial records, etc.) remains the User's property. The Company processes this data solely for the purpose of providing and improving the Service, in accordance with this Agreement and the Privacy Policy.

The license granted to the User under this Agreement is a limited, non-transferable, non-sublicensable, and revocable right of use.

The Company accepts no legal or financial liability for the following:

Under all circumstances, the Company's maximum total liability to the User shall not exceed the subscription fees paid by the User in the calendar year in which the damage occurred.

Paftalk may only be used by individuals who are 18 (eighteen) years of age or older. Persons under the age of 18 are prohibited from registering and using the Application. By registering, the User represents and warrants that they are at least 18 years old. If this representation is found to be false, the account will be immediately closed and the Company cannot be held liable for damages arising from this situation.

Paftalk's AI assistant PAF is built on Google's Gemini model infrastructure. All content generated by PAF (listing texts, analyses, recommendations, summary reports) is subject to the following limitations:

The Company makes no express or implied warranty regarding the accuracy, completeness, or suitability of any content generated through PAF.

The Application and Service are provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, the Company disclaims all implied and express warranties, including:

The User agrees to defend, indemnify, and hold harmless the Company, its directors, employees, and partners from any claims, lawsuits, damages, costs, and reasonable attorney's fees arising from: (a) the User's breach of any provision of this Agreement, (b) the User's use of the Application in violation of applicable law or third-party rights, or (c) content provided by the User that causes harm to third parties.

The Company cannot be held responsible for delays or failures to perform caused by earthquakes, floods, fires, epidemics, wars, terrorist acts, government orders, cyberattacks, power outages, internet infrastructure failures, or any event beyond the parties' control. In cases of force majeure, obligations are suspended; this situation cannot be interpreted as a breach of contract.

The Application may contain links to third-party websites or operate with third-party service integrations (Google Gemini AI, Supabase, RevenueCat, etc.). The Company has no control over the privacy practices, content, or service policies of these third parties. The Company cannot be held responsible for damages arising from such third-party services.

The Company reserves the right to modify this Agreement at any time in accordance with applicable regulations, application updates, or business requirements. Significant changes will be announced at least 7 (seven) days in advance via in-app notification and/or your registered email address. Continuing to use the Application after the notice period expires constitutes your acceptance of the updated Agreement.

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a competent court, that provision shall be interpreted to the maximum extent possible to remain valid; such invalidity shall not affect the remaining provisions of the Agreement.

This Agreement, together with the Privacy Policy and KVKK Privacy Notice, constitutes the entire agreement between the User and the Company and supersedes all prior oral or written agreements, representations, and warranties.

This Agreement is governed by the laws of the Republic of Turkey. The Courts and Execution Offices of İzmir shall have exclusive jurisdiction over any disputes arising from this Agreement. The parties agree to make good-faith efforts to resolve any dispute amicably before initiating legal proceedings.

Contact: destek@paftalk.com.tr · +90 232 332 21 83